NOTE: I am only available at present for short-term telecommuting contracts.
Please contact me via e-mail for
(Honors), French with Russian, University of Bradford, Bradford,
naturalized citizen, retained British nationality
- Married, no children
Technical Writing and Project Management
- Adobe's Acrobat Exchange, and Distiller;
- Dreamweaver, Netscape Communicator, WebMaker
- FrameMaker 5.5, MS Word 97, Lotus WordPro 97, WordPerfect
- Adobe Photoshop, Adobe Illustrator, CorelDraw, Corel Photo Paint, Visio,
- Microsoft Project, Microsoft Access, Lotus Approach
ZTE Telecommunications (Shenzhen, Guangdong, China),
part time, February 2000 - January 2001
Consultant on user interface design and documentation.
My role was to help
teach a team in a pilot-project situation.
I also documented the progress
of the pilot project.
Framemaker and Microsoft Word were the primary tools.
In addition I helped with implementation and documentation of a pilot project
Tellium (Oceanport, NJ), Aug 1998 - Mar 1999
Senior technical writer for a startup company in the emerging field of
all optical networking.
The company's product lines used dense wavelength
division multiplexing (DWDM) to vastly increase the bandwidth of telecommunication
carriers transport systems and included an optical cross-connect permitting
the component wavelengths in the WDM signal to be added, dropped, and rerouted.
Used FrameMaker to create a suite of user documents including: engineering
and applications manuals (2), installation and turn-up manual (3), TL1
reference manual (2), and element management system user guide .
Designed, created, and managed document templates in FrameMaker.
conditional text feature to eliminate duplication of material from one
product to another.
Created and/or modified line-drawings for the manuals using Adobe Illustrator,
Corel Draw, MS PowerPoint, or Visio.
Introduced photographs in place of most line-drawings for the installation
I took the photographs with a digital camera, then cropped them
and did touch-up as needed using Adobe Photoshop or Corel PhotoPaint.
Created user document web page and used Adobe's PDF tools to put the user
documents on the company's internal web-site.
Used x-view to capture screen shots for the element management system's
graphical user interface.
Lucent Technologies (Holmdel, NJ), 1996-1997
Member of project management team for a project of about 80 people developing
a realtime telephone signal-processing system:
Used Framemaker to maintain internal project web page; document software
system architecture; write customer delivery documents; prepare project
meeting minutes; edit internal technical documents
Prepared and maintained project schedule using MS Project
Served as chief interface to external customer's software team.
Bulletin Editor, League of Women Voters, 1993-1995
Edited monthly bulletins for LWV of Middletown, NJ and for Monmouth County
ILO (Inter-League Organization).
ADSS - Bell Laboratories (Holmdel, NJ), 1991-1995
Sole technical writer for group in major long-distance telecommunications
company producing optimization software for the airline industry.
Wrote, produced, and maintained user documentation for suite of software
products using FrameMaker 4.0 on a Sun-4 file server and IBM X-station.
Designed user-interface screens for new product features.
Maintained technical "man" pages for all software components using troff.
Converted user documents to on-line format for use with Frame Viewer.
Developed internal "home page" for the group for the web browser Mosaic
using raw HTML.
Documented internal procedures and proofed and edited all technical memoranda.
Softronics Corporation (Red Bank, NJ), 1990-1992
Wrote and produced 250-page reference manual and 28-page quick guide for
PC software product.
Used WordPerfect 5.1 and Arts & Letters on a PC.
Bell Communications Research (Morristown, NJ), 1988-1990
Documented a network management software system written in 'C' under UNIX
for a major telecommunications research laboratory.
Started project in
troff , later selected FrameMaker as troff replacement for use on a Sun-3
Bell Atlantic (Glen Ridge, NJ), 1987-1988
Wrote technical reference for telephone directory delivery system for regional
Involved reading Datapoint Databus and C-language code
and determining the actual processing performed and documenting it.
Computer Programming and Analysis
Summary: In-depth knowledge of PC software, text processing, financial
systems, computer networks, Unix system administration and project management
using multiple tools and languages.
OSes: SunOS Unix, Windows 95 & 3x , MS-DOS, Datapoint DOS/RMS,
Languages: C++, ObjecTime, C, ksh, Pascal, 80x86 Assembler, Datapoint
Databases: Microsoft Access, dBase, Alpha-Five, Paradox
Lucent Technologies (Holmdel, NJ), 1995-1997
Programmed real-time control system for alarm processing and system software
upgrade within a realtime telephone signal processing system using ObjecTime
(a visual design language) and C++.
Softronics Corporation (Red Bank, NJ) 1986-1992
Developed word-processing and file-management software for MS-DOS in Turbo
Pascal and 808x assembler.
Wrote part of a customer relations database system in dBase III for a bank.
Installed a loan management and financial management system for Japan Security
Pacific in Tokyo.
RCP Consulting (Kowloon, Hong Kong),1981-85
Project Manager 1983-85; Analyst-Programmer 1981-1983
Head of team to re-design for new operating system and re-implement Loan
Management System (tracking of multiple loan types for a credit finance
Client representative for all customers using RCP's Loan Management System
and Financial Management System (comprehensive general purpose accounting
Client representative, analyst, and programmer for Financial Management
Team member and then principal programmer for Loan Management System.
Lambda Technology (now GE Information Systems, Piscataway, NJ), 1980-81
Conversion of JCL from OS/VS1 to MVS for publisher.
Programming for AT&T stock swap; in-house teaching and course design.
Technical support for major software development team using Librarian,
TSO, and Unix.
INSCO (now Continental Data Systems, Neptune, NJ) 1979-80
Maintenance of international reinsurance systems using Cobol, Librarian,
Easytrieve, VM/CMS, OS/JCL
Summary: Fluent in French and German; have a working knowledge of Russian
SCETIRAN Consulting Engineers (Tehran, Iran), 1976-77
Chief translator and manager of document preparation for national infrastructure
Translated from French to English the quarterly reports of a group of 25
engineers in different fields.
Hired and supervised auxiliary translators.
Supervised typists and scheduled document reproduction and distribution.
Teaching English as a Second Language
Summary: five years experience teaching and course-writing in the field
of English as a Second Language.
British Council/Iranian National Air Force (Tehran, Iran), 1975-1976
Taught Iranian Air Force recruits using US Department
of Defense teaching materials.
and taught evening and day classes for adults
for the British Council.
DIFF Deutsches Institut fur Fernstudien (Tubingen, Germany), 1972-1975
Correspondence Course Writer: created the phonetics part of a home-study
course to improve the English teaching skills of German high school teachers.
University of Nancy (Nancy, France), 1971-1973
English Language Teaching Assistant: Taught English grammar and phonetics
courses to undergraduates majoring in English.
Assisted with English drama